There is an increasing awareness that healthcare organizations have been facing challenges on efficiency and quality due to increasing demand and cost. In order to address such challenges, lean has gained growing attention in healthcare to develop efficient and waste-free processes. It involves stakeholders? participation to identify all possible wastes in health systems and implement lean solutions. To guide stakeholders and provide a comprehensive picture of all system-wide wastes, system modelling techniques (SMTs) can be used. In this study, lean applications in healthcare will be reviewed, particularly those associated with using visual process representation. To further investigate the usability and utility of using SMTs in waste identification.
With the upsurge in technological advancements and the internet having such a great impact on peoples? everyday lives, it has become necessary for businesses to keep up with these changes. The banking industry is one of the growing industries with huge contribution to the economy. The purpose of this research is to identify the factors that play a role in customer?s acceptance of online banking services. A conceptual model based on the Technology Acceptance Model (TAM) by Davis (1989) was developed. The questionnaire results were gathered from 115 respondents from across the UAE and the hypothesis were tested. The results of the correlation test revealed that there was a significant relationship between the following variables: income and the perceived usefulness, banking information and the perceived ease of use, amount of banking information and security and the perceived ease of use and perceived usefulness. So, we accepted all the hypotheses.
Business incubators have shown as an effective approach for enhancing entrepreneurs? success in several countries. In UAE, business incubators have been established to nurture entrepreneurs. However, due to the novelty of incubators in the country, few incubators have sustained their existence. This paper investigates the success factors of incubators and examine their roles in the UAE. Due to the limited number of incubators, this research adopted a multi-method approach combining semi-structured interviews and structured survey. The results showed that incubators are successful when they are able to graduate entrepreneurs, establish, and sustain start-ups in the market, while the success factors of incubators were related to four internal factors (such as commercialization activities) and four external factors (such as government support). In addition, nurturing entrepreneurs, creating jobs, and developing entrepreneurship culture were the main expected roles of incubators in the UAE. The research proposed a conceptual framework of incubations? success, which provide the government with a comprehensive guideline for establishing success model of incubators across the targeted sectors in the country. The study recommends having a conducive bylaw that supports incubators and building a systemized collaboration between the stakeholders of incubators in which it promotes entrepreneurial practices in the UAE.
This study aims to provide theoretical and empirical insights into how a firm can enhance its performance strategically and financially to achieve competitive advantage through integrating R&D activities with the dynamic capabilities approach. In order to achieve this, two business models have been proposed. The first is solely related to the firm?s practice of its own R&D activities and the second is through collaboration in R&D. According to the relevant literature, collaboration and alliance generally constitutes a better business model option for the performance of a firm. The PLS-SEM approach was used, and the statistics support the theoretical assumptions that the strength and significance of R&D relationships with the competitive advantage of the firm are influenced in collaborative R&D environment rather than in R&D alone. It is recommended that more study needs to be conducted to show that companies should foster collaboration in R&D to achieve a competitive advantage for the firm.
This study is to examine innovation readiness in the context of organizational human oriented knowledge management within public services organizations in Sharjah. Three research questions will be explored to meet its aims. Firstly, what is the nature of service innovation readiness and knowledge required by public services organizations in Sharjah to fulfil service delivery mandate? Secondly, what are the mechanisms to enact service innovation readiness and how can it be operationalized? Thirdly, what are the mechanisms to operationalize the interplay between the attributes of service innovation and the organizational factors that encompass knowledge management. The study will be a fine-grained exploratory case study with the Sharjah municipality teams. Data will be obtained from interviews with stakeholders. This study will have major implications for not only service innovation theory and practice, but also for Public Sector theory. It is expected that the findings may suggest the need for managers to simultaneously consider cross-implications of these two concepts. Particularly interesting will be the possible context of the multiplicity of not only stakeholder interest but also customer interest in public service innovation within the Emirate of Sharjah.
This paper aims to study the impact of the use of technology in the Human Resources Management (HRM) applications in higher education institutions in the UAE. It investigates the efficient ways that should be learned and followed in using the technology in the different HRM practices aiming to add value to the overall institutional performance and raise the academic excellence. The study adopted qualitative method where seven UAE universities have been visited to conduct interviews with HR employees and other staff. In addition to that, secondary data has been also used to support our study analysis and findings. The study found that most of the universities in UAE are already using the latest technology methods and applications which are directed to improve their service quality and their outputs from both the faculty and the administrative staff. However, the study provides more recommendations, finding and discussions that aims to strength and improve the process of e-HRM applications.
With the technological openness trend; the conversation became a two-way communication channel between the public citizens and their governments, which affects organizational behaviours, strategies, practices, process, etc. Citizens start to influence governments through engaging, participating, collaborating, co-producing and co-creating. Some aspects have been studied through separate levels of emerging social media in governments and public agencies, including content and engagement levels. Lack of literature review addressed the impact of social media on governmental strategies and its changes on the organizational arrangements towards engagement leads to value co-creation. This research aims to provide a theoretical perception to help in understanding change in government agencies by exploring the impact of social media on institutions and institutional arrangements through emphasizing of S-D logic & evolving participatory rationality as apart of radical change. This will investigate endogenous and exogenous that support social media usage towards citizen engagement, collaboration, and value co-creation. This research will contribute to address the shift of government in media socializing its messages towards citizen engagement within institutional logics role.
The tremendous growth of online retail shopping has created another challenge to the environment ? the disproportionate packaging waste generated by each delivery of products purchased online. While the consumers in countries with a high rate of adoption of online retail shopping have realized the massive proportions of this problem, in the rest of the world, the level of awareness of this problem is very low. This paper is intended as an exploratory study to generate a research agenda, and uses secondary data and literature review to identify the concerns, causes and solutions for the problem. Drawing on the concept of institutional equilibrium and the results obtained by content analysis using thematic coding, the initial findings of this study suggest that formal and informal institutional measures, will be the most effective in preventing this problem for countries where online retail shopping is still at a nascent or growing stage.
Community engagement in waste segregation is pivotal to the success of waste recycling programs. The objective of this research was to elucidate the driving forces behind community engagement in waste segregation within university campuses in Sharjah, for the purpose of devising successful on campus waste segregation programs. Questionnaire surveys distributed to 420 respondents were designed to obtain information on the knowledge, attitude, and practices concerning waste segregation and recycling. Statistical analysis tests were run using IBM?s Statistical Program for Social Sciences (SPSS). The results showed significant differences among respondents? knowledge, perception, and practices in waste segregation, as well among their recommendations for successful recycling programs. The current recycling program within campus requires major improvement where it is lacking on several issues that may be hindering active participation among the community. Improvements should focus on introducing and increasing the number of three-stream bins that are lacking on campus, education, and incentives
Leadership in the construction industry is a rather unique expression. This paper is discussing how engineering?s are acting on site and off the site while a construction project is being built. Although engineers in general, and civil engineers in particular, who are associated with the construction industry are acting as leaders, they are not seeing themselves as so. The reason for that is associated with the engineer?s mindset, being technical and relying on facts. They are channeled in that path way ever since they were studying in universities, then working in construction sites, and previous experiences. Mistakes in construction projects could be costly in some circumstances and fatal in other situation, so the margin of mistakes is minimized. The attitude that civil engineers is practicing and their method of conducting their work is looked at from outsider?s assessment as leaders, so why are they seen as leaders? In addition, the article digs into what makes a leader in the construction industry standout between managers and site engineers. What are the necessities that can determine a leader? This research is to determine if there is a need for leadership in the construction industry, and how to change that mindset of engineers.
